Job Role

CRM Marketing Manager

Job Description

Exciting Opportunity for a Marketing Manager – CRM 
Location: Teddington 

Salary £40,000 

About the Company:
 a captivating world of cozy pubs and atmospheric brasseries, renowned for serving delightful seasonal cuisine that captures the essence of local communities. 
Join an award-winning hospitality business with ambitious growth plans and be the driving force behind their digital success! This dynamic company is on a mission to expand its estate and dominate the market in pubs with rooms. As the CRM Marketing Manager, you will play a pivotal role in their journey to success.

Role and Responsibilities:
– CRM Expertise: Manage and optimize the CRM system for brasseries, pubs, and pubs with rooms. Dive into the data, set up promotions, and master all automated email journeys to captivate customers.
– Data-driven Strategies: Own the management of CRM and data reporting, providing invaluable insights to support decision-making and revenue growth.
– Collaborative Spirit: Liaise with the wider Marketing and Ops teams, ensuring seamless coordination of creative and copy for engaging customer communications.
– Brand Ambassador: Oversee cross-brand communications and manage data from OTAs and third parties.

Qualifications and Skills:
– CRM Savvy: Minimum 2 years of active CRM experience, with Atreemo/Airship systems expertise.
– Analytical Guru: Possess a data-driven mindset and a keen eye for trends, figures, and opportunities.
– Communication Pro: Excellent written and oral communication skills, backed by strong attention to detail.
– Tech-savvy: Proficient in Excel, BI tools, and a flair for HTML. Previous experience in hospitality is a plus.
– Passion for Design: Interest in design and UX to elevate customer experiences.

What’s in it for You:

  • Head Office Bonus (up to 10% of salary)
  • The Pantry – Enjoy discounts at hundreds of retailers through Reward Gateway.
  • Delight Your Taste Buds – Get 50% off food at all sites.
  • Share the Love – Treat your friends and family to a 20% food discount 
  • Personal Time Off – 25 days of holiday plus bank holidays.
  • More Time to Unwind – Option to buy an extra 5 days of holiday per year.
  • Referral Rewards – Earn up to £1500 with our Refer a Friend Bonus.
  • Thoughtful Celebrations – Receive a special birthday gift.
  • Support in Times of Need – Employee Assistance Program with Hospitality Action.
  • Pedal Away – Cycle to Work Scheme.
  • Plan for the Future – Company pension to secure your financial future.
  • EarlyPay – Access your earned pay instantly.

Marketing Manager – CRM 
Location: Teddington 

Salary £40,000 
If you’re ready to steer our CRM strategy to new heights, seize this opportunity now! Apply today to be part of our vibrant team.